Social Media: One of the fastest ways to reach the customer service department is to reach out through social media.The customer service department will reply to your concerns within five (5) business days. You can also reach out to the customer service department at your local store by using the store locator tool. Mail: Customers have the opportunity to send your correspondence to the corporate headquarters here: Geek Squad Best Buy Corporate Customer Care P.O.After sending your message, the customer service department will reply to your concerns within 48 hours. Email Contact: Customers have the opportunity to send an email to the customer service department using the customer feedback form.The customer service department is open Monday through Friday 9am to 5pm, CST. You can also contact the customer service department at your local store during regular business hours. Phone Number: Customers have the opportunity to reach out to the customer service department by calling 1-80.Contacting Geek Squad to Verify Business Hours You will need to reach out to the customer service department or your local store for details relating to the event. You will notice that several of the stores will host special events. Customers will need to contact the customer service department or your local store in order to receive the holiday hours of operation. What are missing are the hours of operation during the holidays. You will even notice the observed holidays. On Sunday, you will need to contact a live agent between 11am and 6pm, local time.Ĭustomers visiting the official website will notice the hours of operation listed on the website. Weekends: In the event you need to reach the customer service department on the weekend, you will need to call between the hours of 10am to 9pm on Saturday.The hours of operation change if a holiday falls on a weekday. Weekdays: Customers can contact the customer service department Monday through Friday 10am to 9pm.If you need to reach the customer service department in order to discuss products or services, you can reach out by phone, email, traditional mail or through social media. You can locate the Geek Squad at the majority of the stores. Geek Squad is the technical support division of Best Buy.
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